Sky TV offers a nice sounding package for Sky subscribers called Sky Talk, for a nominal monthly payment you can call 30 or so international destinations free of charge – up to 1 hour talk, then hang up and dial again to avoid extra charges.
There’s a problem with Sky Talk they don’t tell you about though. If you ever want to cancel your Sky TV package, firstly you lose the Sky Talk option, BUT, most important you may well find your phone has been immobilised. You can’t make any calls on your phone. Even if you have made arrangements with another phone supplier like BT, you will find every time you try to make a call you will get a pre recorded voice from Sky talk saying your service has been restricted. Your phone is useless, you can’t make any calls out except to Sky TV.
So you then call SKY TV, to complain. There you will receive no help, except sympathy. This is what has happened to me, a loyal Sky subscriber for years, up to date with all payments, stuck with a useless phone because Sky Talk have grabbed the phone line and disabled it.
So take this warning, subscribe to Sky Talk by all means, but watch it if you ever want to cancel.
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This article published by www.conspiracyreview.com©2009 The Conspiracy Review
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on Aug 18th, 2008 at 12:55 pm
Hi, im having the same problem, do u have any advice as to what I can do?
on Aug 18th, 2008 at 4:38 pm
You may need to contact the phone company you want to transfer your phone line to, and start again. It eventually worked for me.
on Oct 14th, 2008 at 10:05 am
It is happening to me. I have been thrown back and forth calling Sky and BT because they are blaming eachother for the problem. I had this problem before with Talk Talk when I last moved into another flat. It took me 2 months to get rid of it. I am waiting to see how long would it take me to get rid of Sky Talk this time.
on Mar 18th, 2009 at 8:18 am
I just waited nearly three months!!! for sky to sort out my landline and internet. I wish I hadn’t bothered. I am taking this up with ofcom. Otelo can’t do anything because it hasn’t been 3 months!!! Sky are, in my opinion, a set of moneymakers with no regard whatsoever for customers. And they don’t read emails either! I rate sky about the lowest ISP with regard to service. Lower than talktalk!
on Apr 10th, 2009 at 2:00 pm
Hi, I’m having the same trouble. Can you tell me how long it took to get yours sorted? I’m being charged for my line and its not even installed yet !!! please mail me is you had the same problems simonfabrizio@email.it
on Jun 2nd, 2009 at 4:58 pm
I cancelled my my Sky TV, Broadband and sky talk back in October 2008 and they are still charging me for my Sky talk and non inclusive calls. No longer have the TV or broadband, so according to their own terms and conditions cannot have Sky talk.
I have phoned on numerous occasions over the past months and still getting nowhere with them . They say it has been cancelled properly this time every time i phone them??!!! They blame BT AND bt blames them as they recieved a cease on the line back last year!!
Help!!!